Repair and Renovation

If you encounter or experience an unexpected problem with the product you purchased, we will inspect the product for 3 days and inform you of the situation after our decision. If the problem is caused by us, we do not charge you, but if the problem is customer-related, a fee will be charged according to the extent of the damage.

• Our silver products are guaranteed for ONE AND A HALF MONTHS.
• Our gold products are guaranteed for FOUR MONTHS.

If the warranty period for your products has expired, we charge a fee based on the gram weight of your product for repair and restore its original appearance.

• Included in the warranty process and no charge: product color differentiation, loose stones
• Not included in the warranty process: broken stones, broken chain